Return Policy

Returns

We stand behind our products. If for any reason you are not completely satisfied with your Happy Gardens products, we offer a full refund less shipping.

Send us an email to Olivia@happygardens.com.

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.


Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Once received, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Olivia@happygardens.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Olivia@happygardens.com 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, you should mail your product to:

Happy Gardens

Attn: Returns Dept.

1700 South Butterfield Road

Mundelein, IL 60060


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Join today to recieve promotions, and backyard deals!

★ Reviews

Let customers speak for us

265 reviews
95%
(253)
5%
(12)
0%
(0)
0%
(0)
0%
(0)
Great Bird House Stake

This is the perfect garden stake for a planter outside. And the bell works! I just love the look of it. I got the one on the left.

Cute standing bird for garden

It looks so great in my garden. It is very sturdy and well built. I also liked the color I was sent

Three Birds on Stones

The birds arrived in perfect condition. I thought about giving them away, but enjoy them too much! Great for color and spunk indoors or out!

J
Spider
J.H.
Very satisfied!

Love my little creepy crawler!

Herons

They are beautiful, I would definitely order some white ones if they make them