Privacy policy
Last updated: September 2, 2025
Happy Gardens (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.happygardens.com, make a purchase, or interact with us in other ways. We are based in California, USA, and comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Information We Collect
When you use our website, we may collect personal information such as your name, email address, billing and shipping details, phone number, and payment information. We also collect details about your orders and transactions. In addition, we automatically gather certain device and usage information such as your IP address, browser type, operating system, referring and exit pages, browsing behavior, and clickstream data. We use cookies and similar tracking technologies to support these functions and to provide analytics and advertising services.
How We Use Information
We use the information we collect to process and deliver orders, communicate with you about your account and purchases, and provide customer support. We may send you marketing communications, improve our website and services, conduct analytics, and develop new offerings. We also use your information to help detect, prevent, or investigate fraudulent or unlawful activity and to comply with legal obligations.
Sharing of Information
We share personal information with trusted service providers who help us operate our business, including payment processors, shipping companies, and IT or customer support providers. We also share information with analytics and advertising partners such as Google Analytics, Microsoft Clarity, and Shopify Audiences (Shopify Intelligence) so that we can better understand how our site is used and improve our advertising. We may disclose personal information if required by law, or in the event of a merger, acquisition, or sale of our business. These third parties are authorized to use your information only as necessary to perform their services.
Shopify
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform we use to sell our products. Your data is stored through Shopify’s secure servers,databases, and applications, and payment information is encrypted according to PCI- DSS standards. We also participate in Shopify Audiences, which allows us to use aggregated data from participating merchants to improve advertising efforts. Under California law, this may be considered “sharing” of personal information for cross-context behavioral advertising. You may opt out of this sharing at any time as described below.
Cookies and Tracking
We use cookies and similar technologies to provide essential site functionality, remember your preferences, analyze website traffic, and deliver personalized advertising. For example, we use cookies that store your session data, track visits and browsing behavior, and measure analytics. We also use Microsoft Clarity, which records session replays and heatmaps to show us how visitors interact with our website. Clarity may capture information such as mouse movements, clicks, scrolling, and performance data. This information is used only for analytics and to improve your experience. Some of these cookies and technologies may be considered a “sale” or “sharing” of personal information under California law.
Data Retention
We keep personal information only as long as it is needed for the purposes described in this policy, including completing transactions, complying with legal requirements, and resolving disputes. When information is no longer required, we securely delete or anonymize it.
Security
We follow industry best practices to protect your personal information. Payment data is encrypted using SSL technology and stored with AES-256 encryption. While we take reasonable precautions, no method of transmission or storage is completely secure.
Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect, sell, or share personal information from anyone under 16 years of age. If we learn that such information has been collected, we will delete it promptly. Parents or guardians who believe their child has provided personal information should contact us.
Your California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information. You have the right to know what personal information we collect, use, disclose, and share. You have the right to access a copy of the personal information we hold about you and to request that we delete or correct it, subject to certain exceptions. You also have the right to opt out of the sale or sharing of your personal information. Happy Gardens does not sell personal information for monetary value. However, we may share information for analytics and targeted advertising, including through Shopify Audiences and Microsoft Clarity. Under California law, this may be considered “sharing.” You may opt out at any time by clicking the link labeled “Opt Out of Sharing” or by contacting us directly.
You also have the right to be free from discrimination for exercising your privacy rights, and if we collect sensitive personal information, you may request that we limit its use to what is necessary for our business purposes.
To exercise your rights, you may contact us at olivia@happygardens.com or submit a request through the Contact Us form on our website. We may need to verify your identity before processing your request. You may also authorize an agent to make requests on your behalf.
Your Choices
You may opt out of receiving promotional emails from us by using the unsubscribe link in those messages or by contacting us directly. You may also control cookies and tracking preferences through your browser settings or our cookie management tool, if available.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting to our website. If we make material changes, we will update the date above and may provide additional notice.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at olivia@happygardens.com or through the Contact Us form on our website
